Friction Analytics

See where users get stuck then fix it in-product

3Guide tracks how real users move through your product where they hesitate, drop off, or succeed and pairs every insight with the tool to act on it: a guide, an answer, or a copilot task.

3Guide executive overview with visitor, signup, and conversion metrics

Understand

Every visitor, every session, every stumble

The visitor explorer breaks traffic down by source, device, location, and behavior lets you replay how sessions unfolded, so 'users are confused' becomes 'users can't find the export button.'

  • Session timelines with landing pages and feature usage
  • Top sources, devices, and peak hours at a glance
  • Filter everything down to a single confused user
3Guide visitors explorer with sessions, sources, and device breakdowns

Act

Close the loop: insight → guide → lift

Analytics that live next to your guides change what you do with them. Spot the drop-off, ship a targeted guide to that exact step, and watch the funnel move all in one place.

  • Deploy guides directly against friction points
  • Measure completion and conversion lift per guide
  • Prove ROI with before/after funnel comparisons
Funnel analysis showing where guides lift conversion

Capabilities

Adoption analytics, not vanity metrics

Acquisition funnels

Visitors → signups → trials → conversions, tracked out of the box with period-over-period trends.

Friction signals

Rage clicks, dead ends, and hesitation points surfaced automatically before users write in about them.

Visitor explorer

Drill into sessions by source, device, and location to see what real users actually do.

Guide performance

Completion rates, drop-off steps, and time-to-value for every guide you publish.

Feature adoption

Know which features get used, which get ignored, and which segments never find them.

Segmentation

Slice every metric by plan, segment, or behavior to target guidance where it moves the needle.

FAQ

Friction analytics, answered

Core funnel sessions, signups, trials, guide interactions work automatically from the same snippet that powers guides. You can add custom events when you want more granularity.

3Guide analytics are built around adoption: friction points, guide completion, and time-to-value. And because guides live in the same platform, you can go from spotting a drop-off to shipping a fix in minutes without switching tools.

Yes the dashboard supports one-click export, and paid plans include configurable data retention.

3Guide collects product interaction data, not page content. Data is scoped to your workspace and covered by plan-level retention controls.

Find your funnel's leaks this week

Ship your first guide in minutes, answer questions automatically, and let the copilot handle the rest.

No credit card required · Set up with one snippet