Turn every user into a power user
3Guide is the AI-first product adoption platform for B2B SaaS. Build click-by-click guides in minutes, answer questions with AI trained on your product, and let a copilot complete tasks for your users right in the browser.
Take a tour of Product Tour
View demo- Minutes
- to publish your first guide
- Auto
- guide maintenance with self-healing
- 24/7
- AI answers from your knowledge base
- 1 snippet
- to install the entire platform
Why 3Guide
The old onboarding playbook doesn't scale
Static tours, stale docs, and a swamped support inbox every SaaS team knows the pattern. 3Guide replaces it with guidance that builds, maintains, and measures itself.
The old way
- Weeks of engineering to ship a single product tour
- Guides silently break every time the UI changes
- Docs nobody reads, and the same tickets answered twice a day
- No visibility into where users actually get stuck
With 3Guide
- Build guides visually with the Chrome extension
- Self-healing re-anchors every step when your UI moves
- An AI assistant answers instantly from your own knowledge base
- Friction analytics show every drop-off, rage click, and dead end
The platform
One platform. Six products.
Everything you need to onboard, demo, and support your product from in-app guidance to interactive demos and polished product video.
Click-by-click walkthroughs, built visually
Create guided tours by clicking through your own product. Publish in one click, target by segment, and never write custom code for onboarding again.
- Visual builder via the Chrome extension
- AI writes the steps, tooltips, and copy for you
- Self-healing keeps every guide working after redesigns
How it works
From workflow to walkthrough in four steps
- 1
Record with the Chrome extension
No code requiredClick through any workflow in your own product. 3Guide captures the steps, elements, and decision points automatically.
- 2
AI generates the guide
Minutes, not weeksYour recording becomes a polished walkthrough with tooltips, highlights, and step-by-step instructions ready to edit.
- 3
Publish and target
One-click deployShip to production in one click. Target by user segment, page, or workflow to reach the right users at the right moment.
- 4
It heals itself
Self-healingWhen your UI changes, element fingerprints re-anchor every step automatically. Zero maintenance, zero broken tours.
Browser Copilot
Beyond guidance: an AI that acts
Most platforms stop at showing users where to click. 3Guide ships an autonomous copilot that can complete the task for them like clicking buttons, filling forms, and navigating pages, with the user watching every step.
- Executes clicks, form fills, and navigation on the live page
- Grounded in your knowledge base, it knows your product, not just the web
- Falls back to a guided walkthrough when the user wants to learn instead
- Scoped permissions and confirmations keep every action safe
Friction Analytics
See every stuck user before they churn
3Guide tracks how real users move through your product where they hesitate, drop off, or succeed and turns it into funnels and dashboards your whole team can act on.
- Acquisition and activation funnels out of the box
- Drill into sessions by source, device, and location
- Measure guide completion and time-to-value, not just views
Support Desk
AI handles the repetitive. Humans handle the rest.
When a question needs a person, it lands in a real support inbox with assignment, automation rules, and full conversation history. The AI assistant deflects the how-do-I questions so your team only sees the ones that matter.
- Shared inbox with assignment and internal notes
- Automation rules for routing, tagging, and SLAs
- AI-drafted replies grounded in your knowledge base
Solutions
Built for the moments that decide retention
FAQ
Frequently asked questions
Everything teams usually ask before installing 3Guide.
3Guide is an AI-first product adoption platform. It combines in-app guided tours, an AI assistant that answers user questions, friction analytics, a human support desk, and a browser copilot that can complete tasks on a user's behalf, all installed with a single snippet.
Add one JavaScript snippet to your app and you're live. Guides are built visually with the Chrome extension by clicking through your own product, most teams publish their first guide within minutes of installing.
Every guide step is anchored with an element fingerprint. A robust signature of the target element, not a brittle selector. When you redesign or move things around, 3Guide re-locates the element automatically and the guide keeps working.
3Guide automatically builds a knowledge base by scanning your website and docs, and keeps it current. You can review, curate, and extend it at any time the assistant only answers from sources you control.
The copilot only performs supported, allowlisted actions, asks for confirmation on sensitive steps, and executes in the user's own session with their permissions and the user watches every action as it happens.
Ready to turn friction into activation?
Ship your first guide in minutes, answer questions automatically, and let the copilot handle the rest.
No credit card required · Set up with one snippet